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[DEPRECATED] Shelf Self-Service Portal Configuration Guide: Custom Domain Setup on a Sub-Path
Agent Assist configuration for Web Messaging
Chatbot Configuration Guide
Gathering Historic Data: Overview and Enabling Procedure
Gem Copilot Feature Overview_V1.0
Guide on Shelf Answer Assist Installation and Configuration on Kustomer Platform_v.1.0
Kustomer integration with Talkdesk
OKTA SAML and SCIM for Shelf Guide
Organizational Units Feature Overview Guide
Overview of the Theme Editor Feature for Shelf Self-Service Portals_V.1.0
Requirements for Talkdesk Integration with Shelf
Shelf Analytics Copilot Feature Overview_V1.0
Shelf Announcements Copilot Feature Overview_V1.1
Shelf Announcements Feature Guide_V.1.1
Shelf Answer Assist App Introductory Guide
Shelf Answer Assist End-to-End Guide_v1.4
Shelf Answer Assist Events Usage and Export Guide
Shelf Answer Assist Integration with Genesys Cloud: Installation & Configuration Guide_ v.1.3
Shelf API Token Feature Introductory Guide
Shelf App for Salesforce: Installation and Configuration Guide_V.2.2
Shelf Chatbot Integration v2 - Demo Configuration Guide for Genesys Cloud
Shelf Cloud CX Integration - Capabilities Overview
Shelf components API calls description
Shelf Components Setup for Salesforce Community Cloud (v2.6)
Shelf Configuration Guide for NICE inContact CXone
Shelf Confluence Connector Guide
Shelf Content Integration Layer Feature User Guide
Shelf Content Publication Workflow Overview Guide
Shelf Content Publication Workflow Permissions Guide_V.1.0
Shelf Contentful Connector Guide
Shelf Federated Search End-to-End Guide_v.1.1
Shelf Genesys Cloud Integration Configuration Guide
Shelf Genesys Cloud Integration: Shelf App Installation Guide
Shelf Genesys Cloud: Answer Assist for Voice Configuration Guide_V.1.1
Shelf Google Drive Connector Guide
Shelf Integration with SAP C4C - Installation Guide
Shelf Integrations with Zendesk - Installation & Configuration Guide
Shelf Intercom Connector Guide
Shelf IVR Mapping Guidance - July 2019
Shelf KMS Home Dashboard Overview Guide_v.1.1
Shelf KMS: Gem Edit and Draft Mode Overview Guide_V.1.1
Shelf Notion Connector Guide
Shelf Salesforce Community Developer Guide (v1.13)
Shelf Salesforce Knowledge Connector Guide
Shelf SAML SSO with SCIM: Okta Setup Guide
Shelf Search Copilot Feature Overview_V1.1
Shelf Search Feature Guide_v1.1
Shelf Self-Service Portal Custom Domain Guide (via DNS)
Shelf Self-service Portal Customization Guide
Shelf Self-Service Portal User Guide_v.1.0
Shelf ServiceNow Connector Guide
Shelf Sharepoint Connector Guide_V.1.1
Shelf Single Sign-On Configuration Guide for Custom SAML with SCIM
Shelf Single Sign-On Configuration Guide for Custom SAML with SCIM
Shelf SSO Setup Guide for AD FS
Shelf Universal Connector Guide
Shelf User and Permission Management Overview_V.1.1
Shelf Webhooks Quick Start Guide_v1.0
Shelf Zendesk Connector Guide
Shelf's Agent Assist Integration with CXone - Installation & Configuration Guide
Shelf's Chat Deflection with CXOne - Configuration Guide
Shelf's IVR Integration with Five9 - Installation & Configuration Guide_1.2
Shelf's Knowledge Assist Integration with Five9 - Installation & Configuration Guide
Slack Shelf App Installation Guide
SSO Setup for Shelf App via Microsoft Entra ID_v.1.4
SSO Setup for Shelf via Google Workspace_v.1.0
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